Shipping policy
Thank you for choosing CalmNestia! We are committed to providing a smooth and reliable shopping experience. Please review our shipping and delivery information below.
Shipping Methods and Processing Time
We offer standard shipping for all eligible orders.
Orders are typically processed within 1–3 business days, excluding weekends and holidays. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Time
After processing, orders are typically delivered within 5–8 business days.
Delivery times may vary depending on your location, carrier operations, and other factors outside our control.
Shipping Costs
Shipping costs are calculated based on your delivery destination and selected shipping options. Any applicable shipping fees will be displayed during checkout before you complete your purchase.
International Shipping
CalmNestia currently ships to the United States and select international destinations.
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Delivery Delays
While we work hard to ensure your order arrives on time, unexpected delays may occasionally occur due to weather conditions, carrier delays, customs processing, high order volumes, or other unforeseen circumstances.
If your order experiences a significant delay, please contact our customer support team, and we will do our best to assist you.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking information.
You can use the tracking number provided to monitor the progress of your delivery.
If you have questions or concerns regarding your order status, please contact our customer support team.
Shipping Restrictions
At this time, we are unable to ship to P.O. boxes or APO/FPO addresses.
Certain products may also have shipping restrictions based on size, weight, availability, or destination. Please review the relevant product page for additional information.
Returns and Exchanges
For information regarding returns, refunds, and exchanges, please review our Returns & Refund Policy.
Contact Us
If you have any questions about shipping or need assistance with your order, please contact us at:
Email: support@calmnestia.com
Thank you for choosing CalmNestia. We appreciate your trust and look forward to helping you create more moments of comfort, relaxation, and wellness.